COMPANY POLICY STATEMENT

At Planet Guardian, we are committed to protecting your privacy and ensuring the security of your personal information. This policy statement outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our services or providing your personal information to us, you consent to the terms and practices described in this policy.

  1. Collection and Use of Personal Information: When you engage in a transaction with us, such as making a purchase or signing up for our services, we collect personal information you voluntarily provide, including your name, address, and email address. We may also automatically collect certain information about your device, such as your IP address, to enhance your browsing experience. With your permission, we may use your email address to send you updates, promotional materials, and information about our products or services.
  2. Consent: By providing us with your personal information, you consent to its collection, use, and disclosure for the purposes specified in this policy. If we require your information for any secondary purposes, such as marketing, we will either obtain your express consent or provide you with an opportunity to opt out.

You have the right to withdraw your consent at any time. To do so, please contact us at admin@planetguardian.co.za or write to us at the following address: 1 Gani Street, Athlone, Cape Town. We will promptly remove your information from our mailing lists and cease any further communication, subject to legal and contractual obligations.

  1. Disclosure of Personal Information: We may disclose your personal information if required by law or if you violate our Terms of Service. We may also share your information with trusted third-party service providers who assist us in delivering our products or services to you. These providers have their own privacy policies and are authorized to use your information solely for the purpose of providing the requested services.
  2. Data Storage and Security: Your personal information is stored on secure servers provided by Shopify, Inc., our trusted e-commerce platform. Shopify adheres to industry best practices and maintains appropriate security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. Payment transactions are encrypted using secure socket layer technology (SSL) and comply with the Payment Card Industry Data Security Standard (PCI-DSS).
  3. Third-Party Services: Our website may contain links to third-party websites or applications. Please note that this privacy policy does not apply to those websites or applications. We recommend reviewing the privacy policies of any third-party providers before engaging with their services.
  4. Cookies: We may use cookies to enhance your browsing experience and collect information about your session on our website. You have the option to opt out of cookies through your browser settings; however, this may affect your ability to access certain features of our website.
  5. Age of Consent: By using our services, you represent that you are of the age of majority in your jurisdiction or that you have provided consent for any minor dependents to use our services.
  6. Changes to this Privacy Policy: We reserve the right to modify or update this privacy policy at any time. Any changes or clarifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates. Your continued use of our services after changes have been made signifies your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please contact our Privacy Compliance Officer at admin@planetguardian.co.za or by mail at the following address: 1 Gani Street, Athlone, Cape Town. Thank you for choosing Planet Guardian. 

Your privacy and trust are of the utmost importance to us.